Privacy Policy

Last Updated:

1. Introduction

UK Direct ParcelX Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier and parcel delivery services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Delivery and collection addresses
• Package details and tracking information
• Payment and billing information
• Communication preferences and correspondence

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your delivery requests
• Provide customer support and respond to inquiries
• Send service updates and tracking notifications
• Improve our services and customer experience
• Comply with legal obligations and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Delivery partners necessary to complete your shipment
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

UK Direct ParcelX Ltd
24 Gelert Ave, Leicester LE5 2NS
Phone: +44 7488 848227
Email: info@Ukdirectparcelx.com